Privacy Policy

Last updated: February 2026

1. Introduction

Shenandoah Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We have a simple philosophy: we don't want your data. In fact, we'd prefer if you didn't give us any. This privacy policy reflects that ethos.

2. Information We Do Not Collect

Unlike other companies that shall remain nameless (but rhyme with "Meta" and "Google"), we do not collect:

  • Personal identification information (unless you voluntarily provide it)
  • Browsing history or browsing patterns
  • Location data
  • Device information or fingerprints
  • Cookies, beacons, or tracking pixels
  • Your search history
  • Your communication patterns
  • Anything that could be used to build an advertising profile about you

3. Information You Voluntarily Provide

If you choose to join our waitlist, you may provide:

  • Email address (for waitlist communications only)
  • Any other information you choose to include in communications with us

We use this information solely to communicate with you about your waitlist position and product updates. We do not sell, trade, or rent this information to third parties.

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect any personal information you provide against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Limited access to personal information among our employees
  • Secure data storage practices

5. Third-Party Services

We may use third-party services to operate our website. These third parties have their own privacy policies addressing how they use such information. We do not share personal information with these services except as necessary to provide our services.

Currently, we use Vercel for hosting. You can review their privacy policy at vercel.com/legal/privacy-policy.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you request deletion of your personal information, we will delete or anonymize it within a reasonable timeframe.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Right to access — You can request a copy of the personal information we hold about you.
  • Right to rectification — You can request correction of inaccurate personal information.
  • Right to erasure — You can request deletion of your personal information.
  • Right to object — You can object to processing of your personal information.
  • Right to data portability — You can request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us with the word "PRIVACY" in the subject line.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our website, you consent to the transfer of your information to our facilities and to the facilities of third parties with whom we share it as described in this policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Shenandoah Labs
Privacy Department
1424 Shenandoah Peak Way
Roanoke, Virginia 24014
United States